HERO XL NOVA POLARIZED

-How much does shipping cost?

Shipping is free for the UAE with delivery in 12 - 24 hours. There is no minimum order. Shipping to Spain for order less than 200€ costs 20€.

-Order tracking

Once you have placed your order from our online store, you will receive an email with a tracking number and a link to check the status of your delivery. If you have not received an email, please get in contact with us. 

-Shipping times

For domestic shipping in the UAE, the delivery time is 12 - 24 hours.

For international shipping, the estimated delivery time is 4-10 working days depending on the country.

-Are the lenses high quality?

Our lenses are manufactured from 2.0mm polycarbonate, the material most used by big companies in all of their collections for its quality, sharpness, clarity and high resistence to impact and scratches. The lenses comply with the following international standards:

ISO 12312-1:2013 (Europe)

ANSI z80.3-2010 (USA)

AS/NZS 1067,2009 (Australia & New Zealand)

In addition to being polarized and and eliminating all kinds of reflections for a more comfortable vision. They feature UV400 protection to guard you from 100% of the sun's ultraviolet rays.

-What does polarized lenses mean?

Polarized lenses are designed to filter light reflected on surfaces, which means that it eliminates the reflections of the sun so your eyes don't suffer. This leads to better vision and a more relaxed view.

-Why are your frames from Grilamid TR90?

The Grilamid TR90 is one of the most versatile materials and with better functionalities for sunglasses. It is a high impact and high temperature resistant material. It will be impossible to break your TWINYARDS. It is a very light material so it is extremely comfortable to wear for as many hours as necessary. 

Eyeglass care. Try not to leave your Twinyards exposed for long periods of time in hot places and avoid leaving them face down to avoid damage to the lenses.

We recommend using the Twinyards case you have received with your glasses for the transport and storage. 

Avoid washing the lenses with soap or water as this could damage the finish. Always clean your lenses with your slipcover or twinyards's cleaning cloth.

-Is your packaging recyclable?

All of the materials that we utilize in the production of twinyards is recyclable. In addition, our hard case is made of recycled materials from safe sources and we do not use chemicals that harm the environment.

For the cover and cleaning cloth we use a material called rPET, from recycled plastic bottles.

To give you an idea, each twinyards's case equals 7 plastic bottles that have been recycled.

Thank you for contributing to a greener planet!

We utilize a completely secure payment platform for our orders. The methods of payment we accept on our website are the following:

 - VISA / MASTERCARD / AMERICAN EXPRESS

-APPLE PAY

-ANDROID PAY

-AMAZON PAY

-Warranty 

All of our glasses are equipped with a 2 year manufacturer's warranty. This means that if your product has a manufacturing defect in the 2 years following purchase date that you are able to contact us for activating the warranty coverage. 

-Warranty limitations

This warranty does not cover any of the following:

Damage and defects due to the loss, theft, water or fire or damage caused by improper handling through improper care or accidents. 

-Returns

All of our products can be return within 14 days of delivery date. We will reimburse the full amount paid to same payment method you utilized for purchase. First, the item ordered will be inspected to confirm that it has not been used and has been returned in the same condition in which it was delivered. 

Returns costs will be at the customer's expense and any related shipping costs from the original order will not be refunded.

-Damaged goods

If you have received defective goods, you must get in contact with us within 14 days of receipt of the item. 

-Exchanges 

We offer exchanges within 14 days of receiving your delivery. Contact us and we will gladly assist you in the process.